MaterielGeneral
Active Member
I have purchased from this company 5 or 6 times. Depending on the product and it will usually be military surplus you can get some amazing deals but, my last purchase did it in for me. After I had a problem I looked around and they have a lot of bad reviews. Several buyers had to contact their credit card companies to do a dispute. Here is my review.
In my opinion and experience do not purchase from this company you will regret it. I have made several purchases with no problem. keepshooting.com does get some good deals but you are playing Russian roulette with this company. My last purchase was a 12ga adapter for a 26.5mm flare gun. All of my previous purchases took over a week for the company to ship and then add on the shipping time so if you need the product in a hurry choose another company. The flare adapter did ship out quicker than other purchases. Just wanted to be clear and give credit where do.
Back to the flare adapter. All the reviews on the website state that you have to do some sanding to the adapter for it to fit. I found out later if you make a negative review on a product they will not post it. With the less than honest review policy you have no warning of a bad product. If you notice on the website it shows the flare adapter partially inside a H&K flare pistol. The H&K is what I own. The item description does not say anything about modification or give directions to fit it. After receiving the adapter it did not fit so I started to modify it and it still would not fit the H&K flare pistol I decided to contact customer service.
I contacted customer service thru email [email protected] on 03/07/2017 because they do not answer their phones I did try calling but no answer. This is a common complaint on reviews. I did not get any response to my email so I emailed again on 03/18/2017 and again no response. I have kept all emails to document my experience. Today 04/04/2017 I emailed [email protected] stating that I am now going to review the company with my experience to the online review companies and to the forums that associate myself with. Enclosing I will not order from this company again. I like a good deal but I do not like being taken advantage of.
I urge you to not take my word for it but to look online for other reviews and do your research.
I posted this on some other forums a couple of months ago and just wanted to add it here. If you are in doubt do a search for reviews and you will find a crap load of negative reviews. Almost all of them say the customer service sucks and that they don't answer the phones or return emails. Some of them had to file a complaint with their credit card to get the charges reversed.
In my opinion and experience do not purchase from this company you will regret it. I have made several purchases with no problem. keepshooting.com does get some good deals but you are playing Russian roulette with this company. My last purchase was a 12ga adapter for a 26.5mm flare gun. All of my previous purchases took over a week for the company to ship and then add on the shipping time so if you need the product in a hurry choose another company. The flare adapter did ship out quicker than other purchases. Just wanted to be clear and give credit where do.
Back to the flare adapter. All the reviews on the website state that you have to do some sanding to the adapter for it to fit. I found out later if you make a negative review on a product they will not post it. With the less than honest review policy you have no warning of a bad product. If you notice on the website it shows the flare adapter partially inside a H&K flare pistol. The H&K is what I own. The item description does not say anything about modification or give directions to fit it. After receiving the adapter it did not fit so I started to modify it and it still would not fit the H&K flare pistol I decided to contact customer service.
I contacted customer service thru email [email protected] on 03/07/2017 because they do not answer their phones I did try calling but no answer. This is a common complaint on reviews. I did not get any response to my email so I emailed again on 03/18/2017 and again no response. I have kept all emails to document my experience. Today 04/04/2017 I emailed [email protected] stating that I am now going to review the company with my experience to the online review companies and to the forums that associate myself with. Enclosing I will not order from this company again. I like a good deal but I do not like being taken advantage of.
I urge you to not take my word for it but to look online for other reviews and do your research.
I posted this on some other forums a couple of months ago and just wanted to add it here. If you are in doubt do a search for reviews and you will find a crap load of negative reviews. Almost all of them say the customer service sucks and that they don't answer the phones or return emails. Some of them had to file a complaint with their credit card to get the charges reversed.
